Privacy Policy

Short version: we collect what running your party requires, we hold children’s names on your behalf rather than ours, we put no third-party tracking on any page a guest sees, and we never sell any of it. Children’s data has its own notice — read that one too.

What we collect

• From you, the host: your name, email, phone if you give it, shipping address, the party date and venue, your child’s first name and age, and payment details handled by our payment processor — we never see or store a full card number.
• From your guests: the responding parent’s name and contact, whether they are coming, how many children, first names only, and any allergy note they add.
• From the console: scores and the display names typed on the TV. These are not linked to any account and are deleted with the event.
• Automatically: first-party, aggregated usage on our own marketing pages. Guest-facing invitation pages carry no analytics of any kind.

Why

To run the party you booked: to ship a box, unlock a pass, host an invitation site, collect RSVPs for you, answer support, take payment, and meet our tax and accounting obligations. We send marketing email only if you asked for it, and one link stops it.

How long we keep it

• RSVP data, guest names and allergy notes: purged 30 days after the party.
• Console display names and scores: deleted with the event.
• Order and payment records: kept as long as tax and accounting law requires.
• Your account: until you delete it, then cascading deletion within 30 days.

Who else sees it

Processors who do a specific job for us — payments, shipping labels, email and SMS delivery, hosting — and only what that job needs. We do not sell personal data, we do not share it for advertising, and we will not transfer children’s data in an acquisition. That last one is a commitment, not a formality.

Text messages

Your mobile number is used to send the order and party updates you opted into at checkout, and for nothing else. We do not sell, rent or share mobile numbers or SMS consent with any third party for their own use, including for marketing. The only party that handles the number is the provider that delivers the text on our behalf. Expect roughly 8 to 12 messages per booking over about four weeks; frequency varies with your party date. Message and data rates may apply. Reply STOP to opt out at any time and HELP for help. Opting out removes the number from texting and changes nothing else about your order.

Your rights

Ask us for a copy of your data, ask us to correct it, or ask us to delete it — help@bashcade.com. Deletion is one click in your account and it cascades to your parties, invitations and RSVPs. We complete it within 30 days and we do not ask you to explain yourself.

Depending on where you live you may have further rights under state privacy law, including to opt out of sale or sharing. We do not sell or share, so there is nothing to opt out of, but the request route is the same address.

Security

Data is encrypted in transit and at rest. Allergy notes and anything about a child are visible to the host and to the small number of our staff who need them for support. Access is logged.

Contact

help@bashcade.com reaches a person. Say “privacy” in the subject line and it gets routed accordingly.